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Our Services

Refugee Support

Specialised support for refugee claimants and displaced individuals — refugee hearing anxiety, family separation trauma, and resettlement challenges.

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Overview

Refugee claimants and displaced individuals often carry experiences of trauma, loss, and uncertainty while navigating a complex new system. Our refugee support service provides trauma-informed care specifically designed for this experience. Whether you're preparing for an IRB hearing, processing displacement, or rebuilding your life in Canada, we offer a safe, confidential space where your story is heard and respected.

Who This Service Helps

  • Refugee claimants preparing for or recovering from IRB hearings
  • Individuals separated from family members across borders
  • Those who have experienced conflict, persecution, or forced displacement
  • Displaced individuals rebuilding their lives in a new country
  • People experiencing anxiety and uncertainty related to immigration status

Common Challenges We Address

  • Hearing-related anxiety and the stress of the refugee determination process
  • Trauma from displacement, conflict, or persecution
  • Grief from family separation and loss of homeland
  • Uncertainty about the future and fear of the unknown
  • Difficulty trusting systems and institutions after past experiences

How Support Works

1
Safe, confidential call

A gentle first conversation in a safe space — everything you share is confidential and separate from your immigration file.

2
Trauma-informed practitioner

We match you with a practitioner trained in trauma-informed care who understands the refugee experience.

3
Gentle introductory session

A first session focused on safety, trust, and understanding — you share only what you're ready to share.

4
Flexible around hearings

Sessions are scheduled flexibly, with additional support available before and after refugee hearings.

What to Expect

Trauma-informed approach

Every session is grounded in safety, trust, and respect — you are never pressured to share more than you're ready for.

Confidential and judgment-free

What you share is completely confidential and never connected to your immigration case or legal proceedings.

Support around hearings

We provide additional emotional support before and after IRB hearings to help you manage anxiety and stress.

Frequently Asked Questions

Yes. Everything you share in sessions is completely confidential and is never reported to or shared with immigration authorities or legal proceedings.

Yes. Many of our clients experience significant anxiety around their refugee hearings. We provide focused support before and after hearings to help you cope.

Yes. Our practitioners are trained in trauma-informed care and will work at your pace. You are never pressured to revisit difficult experiences before you're ready.

We do our best to match you with a practitioner who speaks your language. Where that's not possible, we can explore other options to ensure you feel understood.

We offer sliding scale and reduced-fee options for refugee claimants. Cost should never prevent you from accessing support — please ask during your free consultation.

You are safe here

Reach out today for confidential, compassionate support.

Book a Free 15-Min Call →